Help & Support

Need assistance? Browse our most frequently asked questions about delivery, maintenance, and product features.

What sets your display cases apart from the competition?

We elevate beyond standard displays by utilising industry leading, museum grade cast acrylic at thicknesses over 8mm for a distinctly premium weight and feel (industry alternatives generally sit around 3mm). Combining superior UV protection, zero visible seams, beautifully rounded edges and durable magnetic locks, our cases offer exceptional protection and a breathtaking, crystal clear showcase for your collectibles.
Are your display cases UV resistant?

Absolutely. Every case is engineered with museum grade UV shielding that blocks up to 99.8% of harmful rays, protecting your collection from fading caused by sunlight and harsh room lighting.
How do I open my display case?

Accessing your collection takes seconds. Our lids use hidden magnetic clamps that seal the case firmly while allowing you to lift the top off smoothly, completely eliminating clumsy latches or screws.
Do you offer custom acrylic cases?

While we currently focus exclusively on our core collection, we are always open to hearing from our collectors. We are not taking general custom orders at this stage, but please contact us directly if you have a special request to discuss.
How will my order be delivered?

Every purchase includes free delivery and is sent via Australia Post tracked shipping. Please review our shipping policy here for more information. Please note, we do not ship outside of Australia.
Do you offer returns or exchanges?

Absolutely. We strive to provide complete peace of mind with every order. Please read our returns policy for complete terms and conditions.
Where is your company located?

We are proudly Australian owned and operated, allowing us to maintain rigorous quality control, ensure rapid shipping via Australia Post, and provide dedicated support to our collectors.
What are your official social media channels?

We are highly active on Instagram and Facebook, where we share everything from product deep dives to highlights of the incredible collections our customers protect using our products.
What is the best way to get in touch?

We would love to hear from you! Please reach out via our contact page and our team will be delighted to assist.